By all that is right and just in the world, advanced automation should be the holy grail of modern enterprise IT. You might expect progressive IT organizations to be investing like crazy in a never-ending race to automate, automate, automate — an arms race that never ends.
If that’s happening, I’m not seeing a lot of it. When I talk to enterprise IT organizations, automation is usually on the list of “yeah, we’re working on that too”.
This puzzles me.
On one hand, there’s ample evidence from many non-IT industries that a continual pattern of heavy investment in automation is required to successfully compete. On the other hand, so few enterprise IT organizations seem to be willing to organize and invest appropriately.
Everything exists for a reason, and I think I’ve come up with a handful of reasons why the disparity between opportunity and execution remains so great.
For those of you grappling with these issues in your own environments, see if any of these apply to you.