The business people paying the bills aren't all that enamored in the technology itself, but ultimately what it can do for them -- preferably consumed as an attractive, competitive service.
Over the last few years, I've written more than my fair share about the changing IT model, what an IT transformation looks like, our experiences here with EMC IT, and more.
My fascination continues unabated.
While IT certainly has a long journey ahead of them, so do the business people who use IT. While IT must become efficient producers, business people must also become intelligent consumers.
So, how are we collectively doing on this? Not as well as I might have hoped ...
Recently, EMC and VMware commissioned IDG (publisher of CIO magazine) to survey both sides of the phenomenon: IT's perception of their progress, as well as business's perception of their progress.
Like most well-run surveys, there's a ton of data with multiple potential interpretations.
Here I present mine.