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March 11, 2014

Comments

Stuart Savill

the biggest problem with automation, the promise of the technology approach and the actual manifestation of it is that it feels too damn hard.

You have vendors out there sell automation / orchestration products with the "of course it will work & plug into your existing processes and not telling the reality of it. You have potential purchasers that thing they are mature and ready enough for automation but they are no way near it and then you have all of the *confused* souls that sit in the middle that just get directed all over the place.

Your comments around get a good team together, understand the inadequacies that exist today and plan for it are well made

My other advice... get a good consultancy in that has done this before to guide you along the way.... people that give you the truthfull answer and tell you that its gonna be bl00dy hard.......

Also - be prepeared to change the way that technology and the business inter-operate together.

I shall carry on this rant later

@stuiesav

Henk ten Bos

Very good overview of the challenges and indeed we're by far not where we actually should be with automation .....

I'd like to add one more hurdle: the inability to stick to the KISS principle: keep everything stupid and simple (at the start and during the implementation). Too much money and effort is spent on supporting and implementing Exceptions and as we all know exceptions cannot be automated !

Jerry Rozeman

Hi Chuck,

Very, very true. Just want to add one thing to the equation of "demand grows, budgets don't.
Part of the buying strategy should not only be to buy solutions that are designed to automate but also to buy simple solution's. Today's solution's are far to complex to operate, think of enterprise storage array's where you almost need a universal study to operate. I think VSAN is heading in this direction. We need dramatically simplified solutions. I think simplify first, then automate complexity.

Rgds, Jerry

David

I'm currently working on a project that is looking at how we transform to a cloud like, or ITaaS model and I think the half the challenge I've noticed a couple of things: that everyone wants it, but they don't want to put the effort into the 'non sexy' bits like documenting and streamlining the processes that they then want to put into the cool automation tool from VMware et al. I've also noticed none of the automation tools are particularly mature. If you want to create VMs and have integration to common things like AD then great, but simply saying these tools work with APIs, REST, XML etc to plug into everything else isn't a great help and it just adds additional complexity. Until certified integration packs are common across the majority of services a typical IT org deploys are introduced, it will not fall into the same product category as vSphere for example which 'just works'. I think its this complexity that will be a major hurdle in terms of adoption - it just isn’t easy enough. If there was ever a niche in a market that was there to be exploited it’s in the creation of integration packs to make a Cloud Management or Automation platform talk to everything else with minimal configuration.

Mike Foley

Don't even get me started on how Security needs to be part of this, from the beginning.

The comments to this entry are closed.

Chuck Hollis


  • Chuck Hollis
    Chief Strategist, VMware Storage and Availability Business Unit
    @chuckhollis

    Chuck works for VMware, and is deeply embroiled in all things software-defined storage these days.

    Previously, he was with EMC for 18 years, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Holliston, MA with his wife, three kids and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not buy him a drink when there is a piano nearby.
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