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March 25, 2013

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Laurence Armiger

Hi Chuck, Great blog as always! I am always reminded of the Q&A chapter of Stephen Covey’s 7 Habits when he is asked what habit he struggles with the most and he replies Habit 5! As an EMC account manager it is often this habit that gets overlooked as we have some many great things to talk about, but if we are to do our customers justice we must all work hard to first understand and then be understood. In in today’s world what we need to understand is application type, workload and data type. Only then can we begin to have a discussion of real value with our customers.

Peter Eicher

"Don't expect any sort of broad perspective from a vendor with only one thing to sell :) "

Chuck, this is a non-sequitur. I've spent my career between smaller, one-product companies and also giant behemoths of the EMC sort. And I have to say, that even while at the one-product places, I would often know far more about the larger perspective than my competitors at the bigs.

Granted, the advantage of an EMC or IBM or you-name-them is that it's easy for you to dial up an expert on just about anything. You can't do that as a small player, but you can certainly have a thorough grasp of the landscape. It has nothing to do with what's in your sales bag, it has to do with your own hard work and curiosity. Face it, there are plenty of people working for plenty of vendors, large and small, that don't know very much. You don't magically become versed in a technology area just because you work for an EMC.

All that said, I do think your focus on "workload" makes a lot of sense.

Peter Eicher
Syncsort

Chuck Hollis

I think you are confusing the concept of "vendor" with the concept of "person".

Individual people can be incredibly broad -- as you point out -- based on their experiences and perspective.

However, that doesn't necessarily translate into a given *vendor* having a broad perspective.

-- Chuck

MarkSimmons

How would you tackle the setup of a fully redundant system? Is redundancy built in?

Our current system has absolutely no redundancy and it's a requirement for our next phase rollout.

Workload and growth could amount to nothing if a fire breaks out!

Simon Paulson

I think the EMC is an atypical case to some extent, but this article contains some very useful information for businesses looking to update / expand / grow!

The comments to this entry are closed.

Chuck Hollis


  • Chuck Hollis
    Chief Strategist, VMware SAS BU
    @chuckhollis

    Chuck has recently joined VMware in a new role, and is quite enthused!

    Previously, he was with EMC for 18 years, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Holliston, MA with his wife, three kids and four dogs when he's not travelling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not buy him a drink when there is a piano nearby.
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