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May 26, 2009


C Stewart

An interesting topic Chuck, one that interests me greatly because my employer is a very new EMC customer and I've been tasked with coming up with the Storage Strategy for the next 3 years.

Your simple guidelines are ones I'll use as a I need to keep it simple. The service catalog is something that our management and executives will buy into and would be a good way of helping them visualise the corelation between service and cost.

One other thing, you mentioned in your post

"Calculate monthly costs for each service class using reasonable industry benchmarks -- we've got those, if you don't."

I don't have them, can you send them to me?


C Stewart

The comments to this entry are closed.

Chuck Hollis

  • Chuck Hollis
    Chief Strategist, VMware Storage and Availability Business Unit

    Chuck works for VMware, and is deeply embroiled in all things software-defined storage these days.

    Previously, he was with EMC for 18 years, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Holliston, MA with his wife, three kids and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not buy him a drink when there is a piano nearby.
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