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October 22, 2007

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You'll still need two devices

You'll need your soft token enabled smartphone and you'll need your soft token enabled laptop.

Smartphones are great for reading incoming inbox junk, checking the odd fact or two, but try doing any real work on them. Can you honestly edit and send an email in a customer-presentable format with a Smartphone? Try editing a blog, or inspecting an Excel spreadsheet with a smartphone.

I'm sure this is very exciting for EMC due to the potential licensing revenue for RSA for all the smartphones out there, but in terms of your blog, I would have to disagree. You'll still be carrying your notebook with you on any business trip.

The other consideration here is what is a sufficient level of security? No doubt about it that an org can build multiple levels of security around who you are, what you have, what you know, etc. but what is going to be acceptable to the mass markets?

Right now the market has spoken and for example internet-enabled banking is just a userid/password away. The insurance companies of the world are happy to insure against losses with this level of security and while this status quo continues, the banks will not be rushing to load up their customers with ever more burdensome processes.

Chuck Hollis

All fair points, so thanks.

I don't do a lot of detailed PC-oriented work when I travel, so our needs might be different. Most of what I need that's behind the firewall is web-based.

I think the more interesting debate is your comment around "acceptable risk" around current name/passwd security.

Used to be enough to get into the corporate firewall. Then it changed to a more secure two-factor approach.

Might be that when the technology is widely available, the ante goes up another notch.

We'll see, won't we?

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Chuck Hollis


  • Chuck Hollis
    VP -- Global Marketing CTO
    EMC Corporation

    Chuck has been with EMC for 16 years, most of them pretty good.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    He lives in Holliston, MA with his wife, three kids and three dogs when he's not travelling. Chuck enjoys piano, mountain biking, boating and skiing -- in that order.

    Warning: do not buy him a drink when there is a piano nearby.

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