As you know, I meet with a lot of customers. Most of the time, we talk about the growing importance of information, and the new role IT will have to play in the future. Or we talk about technology: EMC's and others.
But once in a while, we get into the very important (yet sensitive) topic of the IT organization itself -- what should it look like going forward?
And I have seen a noticable and inescapable trend towards what I've come to call "thin IT organizations".

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