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March 10, 2009

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Sam Lawrence

Thanks for this post, Chuck. And it's true that some people can't recognize the future when they see it. I know I've been guilty of this in my personal and professional life at times.

And every new enterprise category has two sorts of loud people. Those who get it and those who don't want to get it. When email came to work, the people who got it were thrilled they didn't need to fill out more TPS reports and mail them around to everyone. Suddenly, getting information flowing was amazingly easy and productive. The naysayers freaked about email being a goofing off tool or a massive security threat.

The toothpaste is out of the tube on this one. Some will brush their teeth. Some will rot.

Thanks for sharing this post.

Kathryn Everest

Great post Chuck. I have so say that collaboration and social software applications are so permeable and insidious that terms like "internal" and "external" really don't make sense.

It is how vendors have been accustom to presenting their products, but my clients and end users don't use this vocabulary. They live in the gray area between "internal" and "external" such as contractors, partners, alumni, etc. They understand that unless all stakeholders are accounted for, there is only limited value in the solution. No company that plans to survive is a fortress - and consumers fortunately want to talk to business; citizens want to talk to their government. We are all part of each other's eco-systems. We have to stop pretending otherwise.

Chuck Hollis

You know guys, sometimes I think we at EMC just had it way too easy on all this social stuff.

I don't know whether we're smart, or lucky, or just a combination of both.

It pains me to see other organizations go through totally unneeded drama to get to a productive state.

Somewhere in all of this is a deeper insight that I just can't quite get to yet ...

-- Chuck

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