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November 10, 2008

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Comments

Rachel Happe

Chuck -

Fabulous post - I'm in the world of social media all the time and information distribution is still something I struggle with - great intuitive and simple approach. And it works!

Thanks for sharing.

Rachel

Jim Storer

Thanks for shining a light on how social media changes real business processes.

There's been a lot of talk about ROI recently and your example shows the effectiveness of a well-executed SM initiative without getting in to the dollars and cents.

Jim | @jstorerj

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